URBANFIELD Refund Policy
At URBANFIELD, we strive to ensure that our customers are fully satisfied with their purchases. If, for any reason, you are not completely happy with your purchase, we're here to help.
1. Returns
- You have 30 calendar days to return an item from the date you received it.
- To initiate a return, ensure that the item is unworn, unused, and in the same condition that you received it.
- The item must be in its original packaging and must include the receipt or proof of purchase.
2. Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund.
- If approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain amount of days, depending on your card issuer's policies.
3. Shipping
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Contact Us
If you have any questions on how to return your item to us, contact us at [email protected].
Thank you for shopping with URBANFIELD!